Website Terms and Conditions

Access to and use of ‘’ is provided by Novel Entertainment Limited on the following terms.

By using you agree to be bound by these terms, which shall take effect immediately on your first use of If you do not agree to be bound by all of the following terms please do not access, use and/or contribute to

Novel Entertainment Limited may change these terms from time to time and so you should check these terms regularly. Your continued use of will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using this website immediately.

You agree to use only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of

Intellectual Property

All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on and all content (including all applications) located on the site shall remain vested in Novel Entertainment Limited. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use content in any way.

Where material on is made available for download, you may do so only for your own personal use, and you may not alter the material downloaded in any way. You agree that you will not use any material from in any way which may be derogatory of the material itself or of Novel Entertainment Limited.

The names, images and logos identifying Novel Entertainment Limited or third parties and their products and services are subject to copyright, design rights and trade marks of Novel Entertainment Limited and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trademark, design right or copyright of Novel Entertainment Limited or any other third party.

Other Websites

Neither Novel Entertainment Limited nor any of its subsidiaries are responsible for the content of any other website, including any website through which you may have gained access to our website or to which you may gain access from our website. Novel Entertainment Limited do not accept any liability in connection with any such sites or links.

Purchases from this website are via third parties. Terms and conditions will apply based on the supplier you select. You are strongly advised to read the terms and conditions applicable to these sites prior to purchase. Novel Entertainment Limited has no control over the terms and conditions and or content of third party sites.

Contributions to

By sharing any contribution (including any text, photographs, graphics, video or audio) with Novel Entertainment Limited you agree to grant to Novel Entertainment Limited, free of charge, permission to use the material in any way it wants (including modifying and adapting it for operational and editorial reasons).

In order that Novel Entertainment Limited can use your contribution, you confirm that your contribution is your own original work, is not defamatory and does not infringe any UK laws, that you have the right to give Novel Entertainment Limited permission to use it for the purposes specified above, and that you have the consent of anyone who is identifiable in your contribution or the consent of their parent / guardian if they are under 16.

Privacy Policy

Novel Entertainment Limited is committed to protecting you and your family’s personal information when you are using this website. The information you give us will be treated with respect, as well as in accordance with the law.

Whenever you provide such information, Novel Entertainment Limited are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

Your information will be kept confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

If you send offensive, inappropriate or objectionable content to, or otherwise engage in any disruptive behaviour on, Novel Entertainment Limited may use your personal information to stop such behaviour.

Where Novel Entertainment Limited reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Novel Entertainment Limited may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour. uses cookies in order to provide a better site experience for our users. Websites use cookies to identify your computer when you visit the site. Cookies enable us to tailor this website to your needs and interests (for example, to remember your log-in details) but you can remove this feature of the site. Check the Help menu of your web browser to learn how you can change your own cookie preferences to accept, decline or notify you of cookies.

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and you are strongly recommended to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. Novel Entertainment Limited does not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk. 

When you make an enquiry to our website your email address is stored in order that we can respond to your enquiry. Your information will not be used for any other purpose. If you do not wish for your email address to be stored please do not use the contact form on the website. We only keep your information as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations.


(a) We will take reasonable precautions to prevent the loss, misuse or unauthorised alteration of information you give us.

(b) Communications in connection with the Website and its content may be sent to you by us by e-mail. For ease of use and compatibility, communications will not be sent to you in an encrypted form. E-mail is not a fully secure means of communication. Whilst we try to keep our systems and communications protected against viruses and other harmful effects we cannot guarantee this.

Your rights over your information

(a) By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask for it to be erased and you can ask for us to give you a copy of the information.

(b) If you would like us to correct or update any information about you, then please email us at .

(c) You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, by emailing us at

Children’s data protection and privacy

Children may be asked to supply such personal information as is necessary for them to fully participate in website activities. These might include sending in comments and reviews, game hints or messages, as well as entering competitions and prize draws.

Children will be instructed to get the permission of their parent or guardian before they send any personal information. 

Children’s details are not published on the website unless they have won a competition or submitted a comment, review, photo, drawing or story in which case the child’s first name, age and sometimes their nearest town will be used. Children are asked to get their parent or guardian’s permission before submitting any photos.

A privacy policy written especially for children is available below and you are strongly recommended to read this policy with your child or children before using this website.

Privacy Policy for Children

We want everyone who visits this website to be able to take part in all the activities it offers. We also want everyone to be able to use our website in a safe and fair way so here are a few things you might want to know, before you start using this website.

Novel Entertainment Limited is a television production company, and if you have any questions about what we do you can contact us at the address at the bottom of this document.

We may need to ask you to give us information about yourself so you can join in with activities on the website. We won’t share this information with anyone else.

If you want to join in certain activities and receive mailings from the website we may ask you to tell us your name, date of birth, age and we’ll also ask for the email address for your grown up. An email will be sent to your grown up asking them to confirm that it’s alright for you to take part in the activities on the website, and when they reply and click on the activation link, you will be able to take part. If at any time you want to stop receiving mail outs, you can e-mail us at to tell us.

If you enter a competition, we need know how to get in touch with you if you win, so we’ll ask for your name, age, postal address and your email address. If you are one of the lucky winners, we will only put up your first name, age and your nearest town, so that everyone else knows that there has been a winner. You can find the competition rules further down this document.

If you send us your comments, reviews, drawings, stories, jokes – or anything else you want to share – make sure you don’t put any private information, such as your address or email address, on them. If you are sending photos or video, and you didn’t take it or make it yourself, make sure you’ve asked the person who took it if it’s all right for you to send it to us. And if the photo has someone else in it, make sure you’ve checked with your grown up if it’s all right to send to us.

Disclaimers and Limitation of Liability

Content on, including the information, names, images, pictures, logos and icons regarding or relating to Novel Entertainment Limited, its products and services (or to third party products and services), is provided “AS IS” and on an “AS AVAILABLE” basis. To the extent permitted by law, Novel Entertainment Limited excludes all representations and warranties (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Novel Entertainment Limited does not guarantee the timeliness, completeness or performance of the website or any of the content. While we try to ensure that all content provided by Novel Entertainment Limited is correct at the time of publication no responsibility is accepted by or on behalf of Novel Entertainment Limited for any errors, omissions or inaccurate content on the website.

Novel Entertainment Limited shall not be liable for any losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise) including but not limited to: (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of regardless of the form of action.

You agree to defend, indemnify and hold Novel Entertainment Limited and any affiliated company or individual harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of these Terms by you or your authorised users, or in connection with the use of the website.

Novel Entertainment Limited does not warrant that functions available on will be uninterrupted or error free, that defects will be corrected, or that or the server that makes it available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Prize Draws and Competitions: Terms and Conditions

No purchase is necessary to enter either a prize draw or a competition.

Only one entry per person allowed. Second or subsequent entries will be disqualified. Entries will not be accepted via agents, third parties or in bulk or by post or by telephone.

Entries must be received before midnight (UK time) of the closing date. Novel Entertainment Limited is not responsible for entries which are lost, misdirected, delayed or destroyed.

A prize draw or competition is only open to residents in the UK and Ireland except employees of Novel Entertainment Limited, their families, its agents or anyone professionally connected with the prize draw.

The prize will be non-transferable and there is no cash alternative. Novel Entertainment Limited reserves the right to alter the prizes without notice.

Novel Entertainment Limited reserves the right to amend the specification of the prize although every effort will be made to provide a prize or prizes of similar quality and value.

The winner will be picked randomly from the eligible list of entrants to the prize draw or competition.

The winner will be notified by email within 4 weeks of the closing date. Novel Entertainment Limited is not responsible for contacting or forwarding prizes to entrants who provide unclear or incomplete information or who fail to provide their postal details within 4 weeks of receiving such email notification.

Novel Entertainment Limited cannot be held responsible for non-delivery or receipt of the prize due to circumstances beyond their control.

The winner may have their first name, age and town of origin published on this website.

To obtain the name of the winner please write to Competitions, Novel Entertainment Limited, Prama House, 267 Banbury Road, Oxford OX2 7HT. Please give the title of the competition or prize draw and send a stamped addressed envelope. No entries should be sent to this address.

The email address you provide to enter the competition or prize draw will be used to contact you, and will not be shared with other companies. Novel Entertainment Limited will only use your email address in compliance with the provisions of the Data Protection Act 1998 and in accordance with our privacy policy.

Novel Entertainment Limited’s decision is final and no correspondence will be entered into.

Novel Entertainment Limited reserves the right to terminate or withdraw the competition or prize draw at any time.

By entering the competition or prize draw each entrant agrees to be bound by these terms and conditions.


If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

The failure or delay of Novel Entertainment Limited to exercise or enforce any right in these terms does not waive Novel Entertainment Limited’s right to enforce that right.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales which shall have exclusive jurisdiction over any disputes.

How to contact Novel Entertainment Limited

Novel Entertainment Limited can be contacted online by using the contact form or through post:

Novel Entertainment Limited

Prama House

267 Banbury Road